Shipping Policy

At Sophtee, all products are made to order and fulfilled by our production partner, Printful. This allows us to create high-quality items just for you — but it also means a little extra time is needed before your order ships.

📦 Processing Times

Orders are typically processed within 2–5 business days
This includes time to print, pack, and prepare your item for shipment

🚚 U.S. Shipping Only

We currently ship within the United States only
Standard U.S. shipping times are typically 3–7 business days
Tracking information will be sent via email once your order is shipped

⛔ We Do Not Ship Internationally

At this time, Sophtee does not offer international shipping.

📬 Shipping Costs

Shipping rates are calculated at checkout and based on your location and order weight. Some products may qualify for free shipping promotions — details will be visible at checkout.

❗ Incorrect Addresses & Delivery Issues

Please ensure your shipping address is correct when placing your order. We are not responsible for:

Orders lost due to incorrect or incomplete addresses
Delays caused by shipping carriers

If you need help, contact us as soon as possible at support@sophtee.com.

💬 Need Help?

Email us at support@sophtee.com with any questions about your order or shipping.